Every professional has worked or still works, with suppliers who consistently underwhelm in terms of the service they provide. Given that most businesses strive to improve their profitability and productivity levels, it would appear to be a strange contradiction that any professional would tolerate mediocrity. And yet the phrase ‘better the devil you know’ is frequently referred to by even comparably successful business people. This article addresses one of the most common oxymorons that has plagued businesses for far too long.
Standalone software can cause business processes to be complicated, often resulting in duplication, deterioration of services, and impaired profitability. As a business grows, its systems become more complex as it recruits more people to service more customers and, often, offers more diverse products. Over time, standalone software systems which have been deployed to make business processes more efficient begin to undermine the productivity of the organization. Leaders need to recognize the complexities created by separate or poorly integrated software systems and identify ways of simplifying these issues.
In an age of disruption, the great challenge for a business is to reinvent itself while maintaining strong momentum. Companies that sit on the laurels of past successes risk losing everything. Bold leaders recognize that a company must focus on improving performance as well as profits if it wants to maintain its competitive edge. The Simplicity Cycle – As a business grows, it becomes increasingly complicated with more customers, more employees, and more systems.
Change is usually as difficult as it is inevitable, so effective leaders need to combine science with intuition to prepare their organization and its people to succeed in an age of disruption. Essential techniques to create a change-embracing culture include identifying “intrapreneurship,” encouraging curiosity and rewarding innovation. Identify “intrapreneurs” – an “intrapreneur” is an employee who behaves like an entrepreneur while working within an organization.
Cloud adoption globally is growing rapidly, held back only by a lack of knowledge and security concerns. A 2016 Intel Security survey of 2000 security professionals globally found that more than 90% stated that their organization was using some type of cloud service. “Cloud First for many companies is progressing and remains the objective,” the report noted with the caveat. “It is evident from our survey that the lack of cybersecurity skills is having an impact on cloud adoption for organizations of all sizes.”