A Business Process is a set of tasks assembled in a specific sequence to produce repeatable, robust and reliable outcomes (service or product) to customers.
All businesses have processes, the complexity might vary based on the size of the company and the type of business but nevertheless, any business will have processes in place.
Processes exist at many different levels of an organization.
Although all businesses have processes, they are not always handled the way they should be.
A well-managed, controlled business process will increase efficiency, reduce costs and improve customer satisfaction. A satisfied customer is a repeat customer.
A repeat customer is pure gold for any business.
Each business is unique. There are no two identical businesses in terms of processes. Kradle’s Process Manager allows a business to better manage and control its processes.
It introduces discipline to daily operations by allowing the design of business-specific workflows, executes the design(s) and achieving control of the processes used by the organization.
This discipline allows the user to view and manage the processes rather than individual tasks.
