A web meeting is an online meeting that involves two or more participants.

Within Konnect, there are two types of web meetings:

Call Now

• These web meetings can be made instantly to one or more users in your account.
• After selecting the participants and starting the meeting, all participants will receive a notification within Konnect prompting them to join the web meeting.
• Call Now meetings are billed on a per-minute basis once the Free Web Meetings allowance has been exhausted (excluding FREE plan which only allows for up to 600 minutes of calls to be made per month).

Scheduled Meetings

• These calls are booked using the Konnect scheduler and are available in 30-minute “blocks”.
• After selecting the participants and booking the meeting, all participants will receive an email notification and a notification within Konnect prompting them to accept the invitation to the web meeting.
• Once the host has started the meeting, participants can then join.
• Scheduled meetings are billed in 30-minute increments once the Free Web Meetings allowance has been exhausted (excluding FREE plan which only allows for up to 600 minutes of calls to be made per month).

Note: The Free Web Meetings allowance within your plan applies to both Call Now and Scheduled Meetings.

Kradle Konnect allows each account to make an unlimited amount of web meetings simultaneously.

For example:
James is the CEO of Company ABC which employs 20 people. James creates one Kradle account for Company ABC and adds all 20 employees as Kradle users within the account.

Company ABC’s employees can now make calls to one another or to contacts that are external to the business.

Within the Company ABC account, any number of web meetings can be conducted at any given time.

All Kradle accounts include a free data storage allocation that can be used to store files and documents within an account. All file types are supported and there is no limitation of file size.

Kradle allows users to store and access files within their accounts using Data Visualizer.

To learn more about storing files within your Kradle account, please click here.

We accept payments made by credit card (Mastercard, Visa and American Express).

Web meeting participant limits vary from plan to plan.

• Free – up to 100 participants per call
• Pro – up to 500 participants per call

No, you can keep a web meeting running for as long as required.

If you are using the Free plan, you will not be able to conduct any further web meetings or message translations once your Free Web Meeting / Free Translated Messages allowance has been exhausted.

For all paid plans, there are no usage limits.

No credit card is required when selecting the Free plan.

For all paid plans, a credit card will be required when signing up or upgrading from the Free plan.

Kradle supports 70+ languages for instant message translation.

All Kradle accounts include a monthly allocation of free web meetings and message translations.

At the end of each billing period, the number of free web meeting minutes and message translations will be subtracted from your monthly usage.

With the exception of the Free plan, the remaining minutes (if any) will be charged in accordance with the additional web meetings and message translation fees associated with your current plan.

• A user is a system user who is granted various permissions within the Kradle account and has a Kradle username and password.
• A contact has no access to the Kradle account, nor username and can only be contacted via email, SMS or video calls.