A web meeting is an online meeting that involves two or more participants.

Within Konnect, there are two types of web meetings:

Kwik Konnect

• Meetings are initiated by booking a meeting (‘Meet in 5’ OR scheduled). As the meeting is hosted on a dedicated server, it takes approximately 3 minutes for the meeting link to be ready.
• The meeting link can then be copied and distributed via email or by using a mass email platform.
• Although attendees have to register before joining the meeting, Konnect does not control the distribution of the link and who joins the meeting.
• Once the Host has started the meeting, participants can join the meeting.

My Meetings

• These calls are booked using the Konnect scheduler/calendar (My Meetings).
• After selecting the participants and booking the meeting, all participants will receive an email notification and a notification within Konnect prompting them to accept the invitation to the web meeting.
• Once the host has started the meeting, participants can join the meeting.
• Scheduled meetings are billed once the free allowance has been used. The free allowance per minutes depends on the number of participants.

Konnect FREE allows one meeting at any one time. Max duration is based on the number of participants.

Konnect PRO allows an unlimited amount meetings simultaneously – as many as the number of users in the account.

All Kradle accounts include a free data storage allocation that can be used to store files and documents within an account. All file types are supported and there is no limitation of file size.

Kradle also allows users to store and access files within their accounts using Data Visualizer.

To learn more about storing files within your Kradle account, please click here.

We accept payments made by credit card (Mastercard, Visa and American Express).

Web meeting participant limits vary from plan to plan.

• FREE – up to 120 participants per meeting (60 mins duration)
• PRO – up to 400 participants per meeting (8 hours duration)

A FREE meeting can be up to 100 minutes (15 participants)

A PRO meeting can be to 8 hours (400 participants)

For a FREE plan, you can have one meeting at any one time.

For all paid plans, there are no usage limits.

No credit card is required when selecting the FREE plan.

For all paid plans, a credit card will be required when signing up or upgrading from the FREE plan to PRO.

Kradle supports 70+ languages for instant message translation.

All Kradle accounts include a monthly allocation of free web meetings and message translations.

For the PRO plan, at the end of each billing period, the number of meeting hours exceeding the FREE allowance will be charged to your credit card.

• A user is a system user who is granted various permissions within the Kradle account and has a Kradle username and password.
• A contact has no access to your Kradle account, nor username and can only be contacted via email, SMS or video calls.