CREATING A GROUP
- Log into your Kradle account.
- On the Kradle Menu, click the Konnect icon.
- A new window will open, displaying the Kradle – Konnect interface.
- Within the Konnect navigation menu, click the Message Board icon.
- Click the Create Group icon.
- Enter the details for the group including the:
- Group Name.
- Purpose of the group.
- Users to invite (from a list of users within your account).
- Message expiry period (how long the messages will remain in the group before being removed).
- Language (the language to send and receive messages in).
- Users that have been added to the Group will be indicated by circles detailing the User’s initials.
- Once all Group Details and users have been specified, click the Save Group icon to finalize the creation of your Group.
Further Actions
- Users can be removed from a Group by selecting the specific User’s circle, then clicking the Delete User icon
- Users can also be made into Managers of the Group by selecting the User’s circle and clicking the Toggle Manager icon.
HELPDESK MENU
CREATING A GROUP
- Log into your Kradle account.
- On the Kradle Menu, click the Konnect icon.
- A new window will open, displaying the Kradle – Konnect interface.
- Within the Konnect navigation menu, click the Message Board icon.
- Click the Create Group icon.
- Enter the details for the group including the:
- Group Name.
- Purpose of the group.
- Users to invite (from a list of users within your account).
- Message expiry period (how long the messages will remain in the group before being removed).
- Language (the language to send and receive messages in).
- Users that have been added to the Group will be indicated by circles detailing the User’s initials.
- Once all Group Details and users have been specified, click the Save Group icon to finalize the creation of your Group.
Further Actions
- Users can be removed from a Group by selecting the specific User’s circle, then clicking the Delete User icon
- Users can also be made into Managers of the Group by selecting the User’s circle and clicking the Toggle Manager icon.