CONNECTION TYPES
Konnect supports 4 (four) types of connections:
- Internal users (My Connections)
- External users (Other Kradle Accounts)
- Contacts
- Guests
Internal Users
Internal users are users who belong to the same account.
Internal users can be created, edited and removed using the Admin > User List blade within Kradle.
Kradle accounts support an unlimited number of users.
For more information regarding adding users, please read the Adding Users Help Desk article.
Note: only users with Administrator privileges can add, edit and remove internal users.
External Users
External users are Kradle users that are in other Kradle accounts.
External users can be searched in other Kradle accounts and added to your list of Konnect connections by reaching out and sending an invitation to connect. Once an invitation has been accepted, a connection is made between the external user and your account, allowing calls to be made and meetings to be scheduled.
To add an external user, please read the Konnect External Users article.
Note: both your account and the external users’ Kradle account and Konnect profile have to be set to ‘Public’ and ‘Visible’ before a connection can be made. For more information regarding this please refer to the following articles:
Contacts
Contacts can be invited to Scheduled Meetings.
Contacts do not need a Kradle account to join a Scheduled Meeting, however, they are required to accept a Meeting Invitation in order to join a Scheduled Meeting.
To add a Contact, simply click the Add Contact icon 
and provide:
- First Name
- Last Name
- Email Address
- Mobile (optional)
Visit our Konnect Contacts article for more information.
Guests
Guests can be invited to Scheduled Meetings.
Guests are invited via a Meeting Link, however, they are not required to accept an invitation to join the meeting. However, they must register to join the meeting.
Guests do not need a Kradle account to join a Scheduled Meeting and unlike Contacts, they cannot be added to your Connections list.
For more information please read the following Help Desk articles:
CONNECTION TYPES
Konnect supports 4 (four) types of connections:
- Internal users (My Connections)
- External users (Other Kradle Accounts)
- Contacts
- Guests
Internal Users
Internal users are users who belong to the same account.
Internal users can be created, edited and removed using the Admin > User List blade within Kradle.
Kradle accounts support an unlimited number of users.
For more information regarding adding users, please read the Adding Users Help Desk article.
Note: only users with Administrator privileges can add, edit and remove internal users.
External Users
External users are Kradle users that are in other Kradle accounts.
External users can be searched in other Kradle accounts and added to your list of Konnect connections by reaching out and sending an invation to connect. Once an invitation has been accepted, a connection is made between the external user and your account, allowing calls to be made and meetings to be scheduled.
To add an external user, please read the Konnect External Users article.
Note: both your account and the external users’ Kradle account and Konnect profile have to be set to ‘Public’ and ‘Visible’ before a connection can be made. For more information regarding this please refer to the following articles:
Contacts
Contacts can be invited to Scheduled Meetings.
Contacts do not need a Kradle account to join a Scheduled Meeting, however, they are required to accept a Meeting Invitation in order to join a Scheduled Meeting.
To add a Contact, simply click the Add Contact icon and provide:
- First Name
- Last Name
- Email Address
- Mobile (optional)
Visit our Konnect Contacts article for more information.
Guests
Guests can be invited to Scheduled Meetings.
Guests are invited via a Meeting Link, however, they are not required to accept an invitation to join the meeting. However, they must register to join the meeting.
Guests do not need a Kradle account to join a Scheduled Meeting and unlike Contacts, they cannot be added to your Connections list.
For more information please read the following Help Desk articles: